Money Return Policy

1. General Policy Statement

Ankit Cabs operates with a strict no-refund policy. By making a booking with us — whether online, by phone, or through any third-party channel — you explicitly agree that all payments made are non-refundable once the booking is confirmed. We do not issue partial or full refunds for any cancellations, modifications, or unused services.

2. Scenarios Where NO Refund Will Be Issued

Refunds are strictly not available in the following situations (including but not limited to):

• Customer Cancellation: If you cancel the trip for any reason — change of mind, alternative arrangements, personal emergencies, etc.
• No-Show: If you fail to arrive at the pickup location at the scheduled time.
• Wrong Information: If you provide incorrect pickup/drop details or contact information leading to failed service.
• Partial Usage: If you decide to end the trip early or not use the full booked distance/duration.
• Unforeseen Circumstances: Traffic delays, road closures, weather conditions, or any external factors — no refunds for trip interruptions.
• Vehicle Breakdown/Driver Issue: In rare cases where Ankit Cabs fails to provide service due to operational reasons, you will receive a full credit voucher for future use (not cash refund). No cash refunds under any circumstance.

3. Advance Payment & Booking Confirmation

For all bookings, Ankit Cabs may require full or partial advance payment. The moment the payment is successfully processed and you receive a Booking ID, the transaction is considered final. No reversal of advance payment will be made even if the trip is later cancelled by the customer.

Important: Do not make a payment unless you are 100% sure about your travel plans. We encourage you to double-check dates, times, and destinations before completing the booking.

4. Modification / Reschedule Policy

While we do not offer refunds, we may allow one-time rescheduling of your trip subject to vehicle availability. However:

• Rescheduling must be requested at least 6 hours before the original pickup time.
• No refund of fare difference if rescheduled to a shorter distance or lower fare.
• If rescheduling is not possible due to unavailability, the booking remains non-refundable.

5. Service Failure by Ankit Cabs (Exceptional Case)

In the rare event that Ankit Cabs is unable to provide the service due to our fault (e.g., vehicle breakdown without replacement, driver no-show without any alternative), you will not receive a cash refund. Instead, we will offer:

• 100% travel credit valid for 6 months for any future trip with Ankit Cabs.
• OR a free upgrade (subject to availability) on your next booking.

No cash refund will be processed under any circumstance, including force majeure, government lockdowns, or natural disasters.

6. Chargebacks & Dispute Resolution

By agreeing to this policy, you waive your right to initiate a chargeback with your bank or payment provider based on "cancellation" or "change of mind." Any unauthorized chargeback will be disputed with evidence of our no-refund terms. Disputes shall be resolved under the jurisdiction of Raipur, Chhattisgarh courts, and the customer agrees to bear all legal costs in case of frivolous claims.

7. Frequently Asked Questions

Q: Can I get a refund if I cancel within 5 minutes of booking?

A: No. Once the booking is confirmed, the policy applies immediately — even within 1 minute.

Q: What if I book by mistake (wrong date/location)?

A: No refund. You may request rescheduling (subject to availability) but no money will be returned.

Q: Does Ankit Cabs ever issue cash refunds?

A: Never. Under this policy, no cash refunds are provided. Only credit vouchers in rare service failure cases.

Q: Is this policy legal in India?

A: Yes. Our terms are clearly communicated before payment. By proceeding, you voluntarily accept the no-refund condition.

8. Acknowledgment

By making a payment to Ankit Cabs — whether via online transfer, UPI, credit/debit card, cash, or any other method — you acknowledge that you have read, understood, and unconditionally accepted this No Refund Policy. You agree that no claim for a refund shall be made after the booking is confirmed.

Think before you book. No exceptions will be made.

9. Contact for Clarifications

If you have any questions about this policy before making a booking, please reach out to us:

Ankit Cabs
Mana Camp, Barauda-1, Raipur Chhattisgarh- 492015

Phone: +91 7999432632
WhatsApp: +91 7999432632
Email: support@ankitcab.in

Note: Calling us does not override this policy. Verbal assurances do not constitute refund eligibility.